By using this Site (www.pfssupport.com) you agree to be bound by these conditions of use. You should not continue to use or access the Site if you do not agree to be bound by the following terms. You are advised to review these conditions on a regular basis as you will be deemed to have accepted variations if you continue to use the Site after they have been posted.
This Site is intended to provide licenced users of Pacific Fund Systems goods, services and products with access to the latest available software downloads, support information and the ability to raise a support ticket relating to consultancy, bugs, queries or enhancements, the procedures for which are detailed in the applications help manual. All information accessible through this Site is provided “as is” without any warranties, representations or promises of any kind. When you visit the Site, web servers save the name of your Internet service provider, the IP address, the website from which you are visiting the site, the pages, as well as the date and the duration of the visit. This data undergoes statistical analysis.
We hereby disclaim all warranties with respect to this information whether expressed or implied, including those implied warranties relating to merchantable quality, satisfactory quality and fitness for a particular purpose. We will use our reasonable endeavours to ensure that the information contained on this Site is accurate and reliable. However, such information may contain inaccuracies, typographical errors and other mistakes. We may make corrections or other changes to this information at any time. In addition, we reserve the right to make corrections, modifications, enhancements, improvements and other changes to its services, programs and products at any time or to discontinue any services, programs and products without notice. Any reference to a product or service that has been provided by us does not amount to a promise that such product or service will be available or provided to any person at that time or at any time thereafter. In no event shall we be liable for any direct, indirect, incidental, special or consequential losses or damages, or losses or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in contract, tort or otherwise, arising from your access to, use of, or reliance upon information obtained from or through this Site. Nothing in these terms shall restrict or exclude any liability that cannot be restricted or excluded by law.
Whilst we will use our reasonable endeavours to secure information passed through or accessed from or via our Site, you should note that the Internet is not a secure medium. Any information you send from, through or to our Site may be intercepted, and is not guaranteed to reach the intended recipient. You shall not misuse this Site. In particular you shall not hack into our Site, reverse engineer, decompile, copy or adapt any software or other codes or scripts contained in our Site. No license, either express or implied, is granted under any patent right, copyright, mask work right, or other intellectual property right covering or relating to information on this Site or any combination, product, machine, or process. The information contained on this Site does not constitute an invitation to invest or otherwise deal in shares or any other product or services, or to enter into a contract with Pacific Fund Systems or any other companies. Past performance by us or any other company referred to on the Site cannot be relied upon as a guide to future performance. We are not responsible for the content of any other website which you may access from this Site, or from which you have accessed this Site.
We shall not be held liable for any loss or damage that you incur as a result of your use of any such website or any information, material or data contained on such website. If any part of these terms is held to be unenforceable for any reason this shall not affect the validity or enforceability of any of the other terms or of the remainder of the terms as a whole.
This privacy notice discloses the privacy practices for www.pfssupport.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this Site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfil your request, e.g. if necessary to forward you information via post or electronic means, and we must therefore provide information to the intermediary (e.g. postal service) in order to do this.
Your Access to and Control Over Information
As a licenced user of Pacific Fund Systems goods, services and products, you may opt out of any future contact from us at any time. You can do the following at any time by raising a ticket on our website or contacting us via the email address / telephone number provided at the end of this notice:
As a licensed user of Pacific Fund Systems goods, services and products, the only personal information we collect from you in order to create your login is your name, email address, telephone number (optional) and country of residence. We do not use this Site to collect any sensitive data (such as credit card data) and will not ask for any sensitive data. We request that you do not supply any further information other than your contact details, and enquiry information. Once this information is collected it will be stored on our secure servers and will only be accessible to employees who need the information to perform a specific job (for example, our support staff who will respond to your query and provide information on our products and services). The computers/servers in which we store personally identifiable information are kept in a secure environment.